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Terms and Conditions

Know our course-related policies.

Important Health & Safety Information for SCPS Course Participants

Please take some time to read the following information prior to attending a course.
  • No bags are to be taken into any Simulation Laboratory areas. Lockers are provided in the meet and greet are on the ground floor.
  • Please leave valuable items at home as SCPS will not be held responsible for any lost items.
  • No food or drink is to be taken into any Simulation Laboratory areas at any time.
  • Standard precautions and OSH regulations must always be adhered to at all times. Protective attire (gowns, aprons, gloves and glasses) is supplied and must be worn. In the Clinical area scrubs need to be worn, these will be provided.
  • Appropriate protective footwear must be worn (closed toed) to comply with OSH regulations.


SCPS courses are open to all health professionals who are eligible to do our courses. Please contact us if unsure about your eligibility.

Course Fees and Payments

  • All course fees are quoted in New Zealand dollars and inclusive of GST. Prices quoted are subject to change without notice.
  • We accept Visa and Mastercard credit or debit cards only. American Express (AMEX) will be discontinued as payment option from 31 August 2020.
  • Payments can only be made online, bank transfer or by phone. We do not have an eftpos machine and unable to process payment on-site.
  • Payment deadlines shown on the invoices must be strictly followed to secure your registration

Please Note: For payments by credit or debit card, a convenience fee of 1.9% is charged. This is added automatically when you make your payment. To find out more, visit the Card Payment Convenience Fee webpage []. Alternatively, you can select to pay by 'account2account' and there is no convenience fee for these transactions.

Course Registrations

  • Early Registration: If this is not practicable due to early registration or unable to meet payment deadline stated on the tax invoice, then full payment is required 5-6 weeks prior to the commencement of the course. If this is the case, please contact us so we can note your account.

  • Late Registration: If registered less than 5-6 weeks before the commencement of the course, full payment must be fulfilled during registration. If contacted from waiting list and opted to register, payment must also be completed during registration.

Please note: Always include the reference number indicated on the tax invoice when paying for fast acknowledgment.

Registration Closing Date

• Registration close 4-5 weeks prior to the course commencement date

• A copy of the course programme, campus direction and pre-course material will be emailed to participants a month prior to the course date

Course Confirmation

• Registration for a course is not guaranteed until a completed registration form and proof of full payment has been received. Placement in a course will be confirmed via e-mail by the SCPS staff.

• If your organisation or District Health Board is paying for the course, please ensure you have attached a hard copy of the company's authorised purchase order detailing the names of the participants and the correct billing address. Otherwise you may also forward your tax invoice to your organisation for payment processing.

Cancellation Policy

If a course is cancelled by SCPS, you will be advised at the earliest possible opportunity and arrangements will be made for course fees to be refunded or offered an option to transfer on another course days. This may occur at very short notice, in particular if the minimum number of participants has not been reached.

  • Cancellations advised in writing prior to 30 days of course commencement will be refunded in full.
  • Cancellations due to illness will be refunded in full. An administration fee of $20.00 may apply.
  • Cancellations received between 8-29 days prior to the event will be refunded 50%.
  • A refund will not be granted if a registrant fails to attend an activity or cancels up to one week before the course.
  • SCPS reserves the right to cancel planned courses and symposia, even at short notice. In the event of cancellation, all paid course fees will be refunded. This precludes any other claims.

Transfer Policy

  • If you cannot attend a course, a substitute participant is welcome.
  • If the transfer takes place five working days or more before the course, a $20.00 administration fee may apply depending on the circumstances.
  • If the transfer takes place within five working days of the course, a $100.00 administration fee will apply.


The University of Auckland’s undertakings are limited to those set out in the course materials relating to the advertised course, together with any other terms implied by law. While from time to time tutors may offer to provide additional assistance to a student, this does not constitute any undertaking by the University of Auckland or binding legal obligation upon it. The agreement between the University of Auckland and the course registrant is limited to the supply of the course as described in the course material.

By registering and proceeding with payment for this course, you acknowledge that you have read, understood and agree to the terms and conditions stated in this page.

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